SOPs
- Relaying Clinical Care
- Medical Records Requests
- Paperwork Requests
- HIPAA Compliance, PHI, & Liability
- Scheduling & Rescheduling Sessions
- Client Requested Reassignments
- Credits & Refunds
- Itemized Invoices (Superbills)
- Insurance
- Payment Information & Issues
- Relaying Client Safety
- Troubleshooting Technical Difficulties
- Cancellations
- Account Management
- ZenDesk Calls & Emails
- EMR Tasks
- Therapy Pay Per Visit [PPV] Plans
- Child and Teen Therapy
- Cerebral Partnerships
- Systems, Apps, & Extensions
- Leads
- Couples Therapy
- ValueRX Plans
- Affordable Meds Plans
- Cerebral Plans