| ℹ️ Itemized invoices (Superbills) provide a summary of all encounters and out of pocket payments made by a client for a given period of time. This process is utilized when a self-pay client requests an itemized invoice to submit to their insurance payer for potential reimbursement. |
| ⚠️ We can only provide superbills for subscription cycles where the client is NOT in-network or on our $0/month fee-for-service plan (in which case we will automatically submit out-of-network claims to the client’s insurance provider). |
- Superbills can only be created for completed billing cycles during which:
- The client had at least one session.
- The client has paid their invoice for the respective billing cycle.
- We cannot provide superbills for medications.
Invoice Details
- Service Location: This date will change based on where the client is located.
- Patient Name: Name of the client.
- Invoice #: Automatically generated by the Superbill tool. No action needed.
- Invoice Date: The date the invoice was generated.
- Billing Period: The range of dates being requested.
FSA/HSA
If a client needs an invoice for FSA/HSA, we can make an exception and create an itemized invoice for them. Outside of this exception, clients can only receive invoices if they are on a self-pay plan.
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