EMR Tasks – Cerebral

Prescriber Chat

ℹ️ Effective 8/5/24, the Prescriber Chat is available on task threads, which allows the Prescriber and client to manage any clinical concerns. [Example: Medication refill requests or side effects].

Therapist Chat

ℹ️ Effective 11/8/23, the Therapist chat is available on task threads, which allows the Therapist and client to manage all ongoing, therapy-specific conversations. [Example: Goals, homework, etc].

This is indicated in the EMR with the Category/Type as ‘Therapist’ and the Reporter as ‘system’.
All session summaries and attachments are automatically sent via the Therapist chat.
The Therapist Chat is designed to reference what the client should focus on between sessions.

Autoresponder

ℹ️ The autoresponder feature allows clients who submit Med Refill requests to receive immediate guidance for the scenarios detailed below.

🗒️ Effective 3/21/24, clients who send us a ‘Side Effect’ or ‘Other Medication’ request will receive an automatic response to schedule a visit of the appropriate length, based on whether they have a scheduled visit or not.

Refill availability: Rx data is used to check whether the client may already have refills prepared for them at their local pharmacy.
Pharmacy Info: If a client does have a refill waiting for them, the pharmacy name and phone number is provided for the client to be able to follow up.
Session scheduling: Session data is used to either guide the client to schedule with their Prescriber, encourage them to move up their session [if they already have a session scheduled more than 2 days away], or to congratulate them for scheduling if they have a session within the next 48 hours.
Response times: Reminding clients that they can expect a response in up to 2 business days and will be in touch as quickly as possible.