To reactivate your subscription, please follow the steps provided below:
- Log into your Cerebral account here.
- Once logged in, locate the options menu, typically found in the top right corner of your account interface.
- From the options menu, navigate to the "My Account" section.
- Within the "My Account" section, locate the "Subscription Plan" section.
- Click on the option "Reactivate My Subscription".
- Submit the requested changes.
Once you have successfully reactivated your subscription, please proceed with completing your emotional assessment. You can find this assessment under the "Home" tab within your account. It is important to note that upon reactivation, you will be billed immediately, and your recurring billing cycle will begin again.
If you have any further questions or concerns, we encourage you to send us a message directly from your client account. Our dedicated team is here to address any additional inquiries you may have.
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