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  1. Cerebral
  2. FAQs

FAQs

About Cerebral

  • How do I join my sessions?
  • Will anything change about my current experience, service, or account?
  • How do I contact the Resilience Lab care coordinator team?
  • How do I access the Resilience Lab patient portal?
  • Will any products or features be discontinued or combined?
  • Why is Cerebral acquiring Resilience Lab?
See all 32 articles

Therapy

  • Do I get to choose a therapist for my child?
  • Once I sign up for child or teen therapy, what can I expect?
  • Do you prescribe medication for minors?
  • What is the age range?
  • Is therapy right for my child?
  • Are you accepting new patients?
See all 25 articles

Medication

  • Is the cost of medication included in my insurance plan?
  • What is a Psychiatric Mental Health Nurse Practitioner (PMHNP)?
  • Is the cost of medication included in my out of pocket/cash plan?
  • How can I get a prescription?
  • Do I need an existing prescription to join Cerebral?
  • What is Sertraline (Zoloft)?
See all 57 articles

Plans, Costs & Insurance

  • Will pricing, features, or support change as a result of the acquisition?
  • How much does Cerebral cost without insurance?
  • Can I use insurance?
  • If I subscribe to a service, is there a commitment or can I cancel anytime?
  • How do I use HSA/FSA to cover my Cerebral subscription?
  • Do I need to pay for shipping on medication?
See all 14 articles
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