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FAQs

About Cerebral

  • Cancelations, rescheduling, and missed visits
  • Does Cerebral offer support for veterans and active military personnel?
  • What is Cerebral?
  • Is Cerebral available in my state?
  • How often can I meet with my therapist?
  • What should I do if I'm experiencing a crisis or emergency?
See all 26 articles

Therapy

  • How much does Cerebral cost if I'm covered by insurance?
  • Are there any situations where I wouldn't be able to get couples therapy at Cerebral?
  • How do I talk to my partner about couples therapy?
  • How will my partner know I’ve signed us up for couples therapy?
  • What should I expect to discuss during couples therapy?
  • Can I use my insurance to pay for couples therapy?
See all 17 articles

Medication

  • What is a Psychiatric Mental Health Nurse Practitioner (PMHNP)?
  • Is the cost of medication included in my subscription cost?
  • How can I get a prescription?
  • Do I need an existing prescription to join Cerebral?
  • What is Sertraline (Zoloft)?
  • Can I get Hydroxyzine prescribed online?
See all 56 articles

Plans, Costs & Insurance

  • Why do I need a referral from my PCP if I have an HMO insurance plan?
  • Can I use insurance?
  • If I subscribe to a service, is there a commitment or can I cancel anytime?
  • How do I use HSA/FSA to cover my Cerebral subscription?
  • Do I need to pay for shipping on medication?
  • What does cost share, copayment, coinsurance, or deductible mean?
See all 13 articles
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