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    1. Cerebral
    2. FAQs

    FAQs

    About Cerebral

    • How do I join my sessions?
    • Will anything change about my current experience, service, or account?
    • How do I contact the Resilience Lab care coordinator team?
    • How do I access the Resilience Lab patient portal?
    • Will any products or features be discontinued or combined?
    • Why is Cerebral acquiring Resilience Lab?
    See all 32 articles

    Therapy

    • Do I get to choose the therapist for my minor?
    • Once I sign up for child or teen therapy, what can I expect?
    • Do you prescribe medication for minors?
    • What ages are accepted?
    • Is therapy right for my child?
    • Are you accepting new patients?
    See all 23 articles

    Medication

    • Is the cost of medication included in my insurance plan?
    • What is a Psychiatric Mental Health Nurse Practitioner (PMHNP)?
    • Is the cost of medication included in my out of pocket/cash plan?
    • How can I get a prescription?
    • Do I need an existing prescription to join Cerebral?
    • What is Sertraline (Zoloft)?
    See all 57 articles

    Plans, Costs & Insurance

    • Will pricing, features, or support change as a result of the acquisition?
    • How much does Cerebral cost without insurance?
    • Can I use insurance?
    • If I subscribe to a service, is there a commitment or can I cancel anytime?
    • How do I use HSA/FSA to cover my Cerebral subscription?
    • Do I need to pay for shipping on medication?
    See all 14 articles
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