After you cancel, your subscription will remain active until the end of your billing cycle — which means you can still access our services until your billing cycle ends.
Any services you use during that time that are not covered by your subscription will be billed to your payment method on file, and may be charged after the end of your billing cycle.
These services may include medication refilled by CerebralRx, or additional sessions with your therapist or prescriber beyond what is included in your plan.
If you use insurance to pay for your services, you may also have additional co-pays, deductibles, or co-insurance costs not covered by your insurance. Getting the details from insurance plans usually takes extra time to process, so charges often occur after your billing cycle ends. If you have questions about what you may owe outside of your insurance coverage, contact your insurance provider.
If you have questions or concerns with billing or payment, contact: support@cerebral.com
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