General Questions
- What's New at Cerebral?
- How Often Can I Have an Appointment?
- How to Troubleshoot Technical Issues
- Troubleshooting Video Appointment Difficulties
- Cerebral Referral Program
- CerebralRX & Getting Your Medications Shipped
Account & Payment Questions
- How Do I Get My Information Deleted?
- How to Unsubscribe From Messaging
- How to Change Your Email Address
- How to Upload Your Selfie and Photo ID
- How To Reactivate Your Subscription
- Safety and Privacy
Insurance Questions
- Questions About In-Network Insurance
- How Do I Upload My Insurance?
- How To Get Insurance Reimbursement or Use HSA / FSA Funds
- Common Insurance Errors
- In Network Insurance
- Out of Network Insurance
Medication Questions
- Medication and Your Local Pharmacy
- Brand Name Vs. Generic Medications
- What are antidepressants?
- As-Needed Medications
- How to Change Your Medication and Dosage
- Refills and Reordering