Account Questions
- How to reset your password
- How to change your email address
- How to update your address
- How to update notification preferences
- How to unsubscribe
- How to change your subscription
Payment & Insurance Questions
- Payment methods
- How to update payment information
- Can I use insurance with Cerebral?
- Does Cerebral accept Medicaid, Medicare Part B, Tricare, VA, or Federal payor programs?
- How do I use HSA/FSA to cover my Cerebral subscription?
- How does insurance work for my medication?
Medication Questions
- What is CerebralRX?
- What is a prior authorization?
- Do I need a prescription?
- What is the difference between brand name vs generic medications?
- What are antidepressants?
- What are as needed medications?
Care Team Questions
General Questions
- Cerebral's subscription plans
- How do Cerebral subscriptions work?
- Refer a friend
- Can Cerebral provide paperwork?
- How do I get my medical record?
- Lab referrals and records
Scheduling & Session Questions
- How are sessions conducted?
- How often can I have sessions?
- Tips for a successful session
- How to schedule a session
- How to reschedule a session
- How to cancel a session