How to request to change your subscription

To request to change your subscription plan, please follow the steps outlined below:

1. Log into your Cerebral account here.
2. Once logged in, navigate to the Messages tab.
3. Select the "+ New" button to start a new conversation.
4. Choose the "My Account and Care Plan" option.
5. Select "Switch or Explore Other Plans" from the available options.
6. Finally, click on "Request Assistance" to submit your request.

After submitting your request, you can track its status directly within the Messages tab. You can also review any conversations related to your request.

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