How do I request a medication refill?

Medication orders must be completed by your Prescriber and our Medication Management team. To request a refill, follow the steps below. 

• Log into your Cerebral account here.
• Navigate to the Messages tab.
• Select "+ New".
• Select "Medication and refills".
• Select "Request a refill".
• Complete the form with all of the relevant information.
• Select "Request refill" to submit your request.

Once you have submitted your request and it is being worked on, you can see the status of your request directly in your Messages tab, as well as review any conversations you have had regarding your request.

If you have additional questions, feel free to contact us and we would be happy to assist.

• Send us a message from your account
• Call us at (415) 403-2156
• Email us at support@cerebral.com

Thank you for being our client and trusting us with your mental health care. We hope this article was helpful, and our Support team is always here for assistance!