Cerebral clients are always entitled to their medical records. To receive a copy of your medical record, please contact our Support team using the information at the bottom of this page or follow the steps below.
- Log into your Cerebral account here.
- Navigate to the Messages tab.
- Select "+ New".
- Select "Other".
- Select "Request medical or legal document(s)".
- Select "Request assistance".
Once you have submitted your request and it is being worked on, you can see the status of your request directly in your Messages tab, as well as review any conversations you have had regarding your request. Medical records requests will be processed and sent out in the order they are received.
If you have additional questions, feel free to contact us and we would be happy to assist.
- Send us a message from your account
- Call us at (415) 403-2156
- Email us at firstname.lastname@example.org
Thank you for being our client and trusting us with your mental health care. We hope this article was helpful, and our Support team is always here for assistance!