As-Needed Medications

Most of our as-needed medications are meant to treat anxiety, depression, and insomnia. Check with your prescriber if you’re interested in a particular as-needed medication. 

Please note: there is no guarantee that your prescriber will administer any medications. Medications are provided based on your prescriber’s clinical evaluation which consists of their substantial experience, education, and industry standard. If your prescriber believes that there is a clinical precedent and that you would benefit from these types of medications, it is only then that they would be administered. 

If you’re using an as-needed medication daily, please contact your therapist or prescriber so you can discuss other alternatives to help manage your symptoms. As-needed medications are not considered long-term solutions. They’re used as an additional aid to manage acute symptoms.

We can only prescribe a maximum of 30 tablets within a month. In addition, we no longer write prescriptions for controlled substances. However, there are still as-needed medications that may be available to you through your prescriber.

How much do as-needed medications cost?

As-needed medications are billed separately from your subscription cost, as is the case with other medications. The cost of these medications varies from $10-$50 through our partnered pharmacy, CerebralRX. These costs may increase when the medication is being sent to your local pharmacy. If you would prefer that they be sent there instead, please message your Care Team about resources like GoodRx to help reduce costs.   

If you’re worried about cost, please let your prescriber know so they can help find you a cost-effective alternative. Your prescriber can let you know the exact price of your medication during your appointment. You’ll need to agree to these medications' extra costs before getting them sent out to you. We can always send them to your local pharmacy as well, but we have no control of the cost at that time. Your local pharmacy will dictate the price or co-pay, and you’ll be responsible for covering it. 

What is CerebralRx?

CerebralRx is our pharmacy delivery service that’s included in all Medication plans at no extra cost. Clients who opt for CerebralRx can have their monthly prescriptions mailed directly to their door with free expedited delivery and low medication costs. It’s all part of our mission to make complete mental health care easily accessible, and work for your schedule. 

Who is eligible to use CerebralRx?

CerebralRx is included in all Medication plans, and is currently licensed in 37 states. We are continuously adding new states to CerebralRx, but for now the service is NOT available in: California, North Carolina, Maryland, Nevada, South Carolina, Alabama, Kansas, Oklahoma, Louisiana, Arkansas, Nebraska, Hawaii, Mississippi.

How much does it cost? 

CerebralRx is included in your Medication plan. You’ll only pay for the cost of medication, which is at least 30% cheaper than the average retail pharmacy price, and a $2 handling fee. You’ll also get free expedited shipping included as part of your subscription. Current CerebralRx clients spend an average of $12 per month on their medications when they use their voucher.

I currently receive my medications from my local pharmacy – how can I switch to CerebralRx?

If you’re interested in using CerebralRx to get your medications delivered to your doorstep free of charge, send your care team a message in the app and let them know! You can also let your prescriber know in your next appointment with them.  

How long do I have to wait for my medication(s) to arrive?

We ship all initial prescriptions with UPS 2-Day shipping. Most orders are shipped within 1 business day after meeting with your prescriber. After the initial shipment, we will proactively ship your refill before your prescription runs out. For example, if you have a 30 day supply, we will initiate the shipment process up to 10 days beforehand to ensure your next refill arrives on time.

Can I use my insurance benefits for CerebralRx?

CerebralRx does not coordinate with insurance benefits at this time, but we offer pricing that’s at least 30% lower than national retail pharmacies. And since you don’t have to travel to the pharmacy, it’s a lot more convenient, too!

What if I lose or misplace my medication?

If you lose or misplace an as-needed medication, please reach out via the chat portal in your account to determine the best next step.

If you’re experiencing a medical emergency, please go to your nearest emergency room.