What is a prior authorization?

A prior authorization is an important step in the management process utilized by certain health insurance companies to assess coverage eligibility for specific services or medications. We understand that navigating this process can sometimes be complex, and we're here to assist you.

If your health insurance or pharmacy requires a prior authorization before dispensing your prescription, we kindly ask you to submit a request with the necessary information listed below. This will help streamline the process and improve the chances of a successful prior authorization:

• A front and back picture of your insurance card submitted to support@getcerebral.com
• The name and dosage of medication you are needing a prior authorization for

To submit a request, send us a message directly from your client account. Our dedicated team is here to assist, including any additional inquiries you may have.

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