We understand the importance of timely delivery for your prescriptions. That's why we offer UPS 2-Day shipping for all initial orders. Our goal is to ensure that you receive your medication as quickly as possible.
Typically, we ship orders within 1 business day after your session with your Prescriber. This means that you can expect your initial prescription to arrive promptly.
But it doesn't stop there. We take a proactive approach to make sure you never run out of your medication. When it's time for a refill, we initiate the shipment process before your current prescription runs out. For instance, if you have a 30-day supply, we will start the refill shipment process up to 10 days in advance. This way, you can rest assured that your next refill will arrive on time, without any interruptions in your treatment.
To access more detailed information about your prescriptions, you can navigate to the prescription information section in your Cerebral app or account. This section, which can be found in your account information menu, provides a comprehensive view of your prescription details. You'll be able to see specific information about your medication such as names, dosages, prescription durations, and refill dates.
If you have any further inquiries or require additional assistance regarding your prescription information, we encourage you to send us a message directly from your client account. Our dedicated team is here to address any additional inquiries you may have.
If you found this information helpful, we would be grateful if you could share your feedback below. Your input helps us continually improve our articles and provide the most valuable information to our community.