Cerebral operates as a subscription service, which sets us apart from the traditional pay-per-session system used by most healthcare providers. Our model provides clients with a more economical alternative by offering a monthly subscription that includes access to sessions, prescription delivery, in-app resources, and reliable Care Team support. The subscription begins immediately upon successful payment and continues on a monthly basis until the subscription is cancelled.
However, if you encounter any difficulties while using our services, separate from the aforementioned circumstances, we encourage you to contact us with your questions or concerns by sending a message from your client account. We are here to provide support in any way we can. While we aim to inform clients about their responsibilities, we can also assist by offering credits or helping to troubleshoot and resolve any account-related difficulties.
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